Privacy Policy

Last updated: April 10, 2026

Ibban.com operates this website, store, and all related services, content, features, tools, products, and services to provide customers with a safe and convenient shopping experience. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, contact us, or otherwise use our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our website:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment and transaction details
• Order history
• Account login information, if applicable
• Messages or inquiries you send to us
• Device information such as IP address, browser type, and network information
• Website usage information, including pages visited, products viewed, and actions taken on our website

2. How We Collect Your Information

We collect personal information in the following ways:

• Directly from you when you place an order, fill out a form, create an account, subscribe to emails, or contact us
• Automatically through cookies, analytics tools, and similar technologies when you browse our website
• From service providers and partners such as Shopify, payment providers, shipping services, analytics providers, and marketing platforms that help us operate our business

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations, updates, and customer service messages
• Process returns, exchanges, and refunds
• Provide customer support
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Maintain website security
• Comply with legal obligations
• Send promotional or marketing communications, where permitted by law

4. Marketing Communications

If you subscribe to our marketing messages, we may send you emails or other promotional communications about our products, offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Sharing of Personal Information

We do not sell your personal information to third parties for cash consideration. However, we may share your information with trusted third parties when necessary to operate our business and provide our services, including:

• Shopify, which powers our online store
• Payment processing providers
• Shipping and delivery partners
• IT, hosting, and cloud storage providers
• Customer support providers
• Analytics and marketing service providers
• Legal or regulatory authorities when required by law

These third parties only receive the information necessary to perform their services and are expected to handle your information securely and lawfully.

6. Shopify

Our store is hosted by Shopify. As a result, some of the information you provide to us may also be processed by Shopify in order to operate the website, process orders, improve store functionality, and support secure transactions.

For more information about how Shopify handles personal data, you may review Shopify’s privacy information on its official website.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Improve performance and user experience
• Analyze website traffic and activity
• Support advertising and remarketing

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

8. International Data Transfers

Your personal information may be processed or stored outside your country of residence, including by service providers who support our business operations. Where required, we take reasonable steps to ensure such transfers are protected in accordance with applicable data protection laws.

9. Data Retention

We keep your personal information only for as long as necessary to:

• Provide our services
• Complete transactions
• Maintain business and tax records
• Resolve disputes
• Enforce our policies
• Comply with legal obligations

When your information is no longer needed, we will delete or securely store it in accordance with applicable law.

10. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your data

To exercise any of these rights, please contact us using the details below.

12. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. Any updates will be posted on this page with a revised "Last updated" date.

15. Contact Information

If you have any questions about this Privacy Policy, your personal information, or if you wish to exercise your privacy rights, you may contact us at: