Shipping Policy

Last updated: April 10, 2026

At Ibban.com, we work hard to ensure that your order is processed and delivered as quickly and smoothly as possible.

1. Shipping Coverage

We currently offer worldwide shipping.

2. Shipping Cost

We offer free shipping worldwide unless otherwise stated on a product page, at checkout, or during a promotional period.

Any applicable shipping charges, if required for certain destinations or special delivery services, will be clearly shown at checkout before you complete your purchase.

3. Order Processing Time

Orders are typically processed within 1 to 2 business days after payment is successfully received.

Orders are not usually processed, shipped, or delivered on weekends or public holidays.

In periods of high demand, promotions, or holidays, processing times may be slightly longer.

4. Estimated Delivery Time

Estimated delivery time is generally 5 to 6 business days after dispatch, depending on the shipping destination and courier operations.

Please note that delivery times are estimates only and may vary due to factors outside our control, including:

• Customs clearance
• Remote delivery locations
• Courier delays
• Weather conditions
• Public holidays
• Inaccurate shipping details provided by the customer

5. Shipping Confirmation and Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, where available.

Tracking updates depend on the courier service and may take some time to appear after dispatch.

6. Incorrect Address Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, this may result in delivery delays, failed delivery, or returned shipments. In such cases, additional shipping charges may apply where applicable.

7. Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, or other destination-country charges may apply depending on local laws and regulations.

These charges, if applicable, are the responsibility of the customer unless otherwise stated on our website.

8. Delivery Delays

While we do our best to ensure timely delivery, Ibban.com is not responsible for delays caused by courier services, customs processing, force majeure events, or other circumstances beyond our reasonable control.

9. Lost, Stolen, or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us and we will do our best to assist you in working with the shipping carrier.

If you need help with your order, please contact us at:

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us at: