Terms of Service

Last updated: April 10, 2026

Welcome to Ibban.com. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use this website.

1. About Us

This website is operated by Ibban.com. Throughout the site, the terms “we”, “us”, and “our” refer to Ibban.com.

Business Contact Information

Address: Calle Manuel Cobo Calleja 19, Fuenlabrada, Madrid, Spain

Email: ibban@ibban.com

Phone: +34 689 948 641

2. Use of the Website

By using this website, you confirm that you are using it only for lawful purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use it in any way that may harm our business, customers, or systems.

You must not use this website to submit false information, fraudulent orders, abusive communications, or unlawful content.

3. Product Information

We make reasonable efforts to ensure that all product descriptions, images, prices, and other information shown on our website are accurate and up to date. However:

• Product colors may vary slightly depending on your screen or device
• Product availability may change without notice
• Minor differences in packaging or presentation may occur where applicable
• Accidental errors in descriptions, pricing, or availability may occasionally happen

We reserve the right to correct any such errors and to update information at any time without prior notice.

4. Orders

When you place an order on our website, you agree that:

• All information you provide is accurate and complete
• You are authorized to use the selected payment method
• Your order is subject to review and acceptance by us

After you place an order, you may receive an order confirmation email. This confirmation does not automatically mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases involving pricing errors, suspected fraud, unavailable stock, or incomplete account or delivery details.

If your order is canceled after payment, any eligible refund will be processed in accordance with our Refund Policy.

5. Prices and Payments

All prices displayed on the website are shown in the applicable currency indicated on the site. Prices may be updated from time to time without prior notice.

Payment must be completed using one of the payment methods offered at checkout. Orders will only be processed after successful payment authorization or according to the payment option selected on the website.

You are responsible for providing correct billing and payment information.

6. Shipping and Delivery

We deliver orders according to the conditions described in our Shipping Policy. Delivery times are estimates only and may vary depending on destination, courier operations, customs procedures, public holidays, or other factors beyond our control.

We are not responsible for delays caused by incorrect delivery information provided by the customer, failed delivery attempts, customs issues, or courier-related disruptions.

For full details, customers should review our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy. Customers should review that policy carefully before placing an order.

If a product is eligible for return or refund, the process, conditions, and applicable timeframe will be stated in that policy. Nothing in these Terms removes any rights you may have under applicable consumer protection law.

8. Account and Submitted Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity carried out under your account.

You agree to provide current, complete, and accurate information when creating an account or placing an order.

9. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, icons, product descriptions, branding, layout, and design elements, is owned by or licensed to Ibban.com and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or commercially use any part of this website without our prior written permission.

10. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services. These are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party websites is at your own risk, and you should review their terms and policies before using them.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Prohibited Conduct

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Submit false or misleading information
• Interfere with the website’s security or functionality
• Upload or transmit harmful code, malware, or malicious content
• Attempt to gain unauthorized access to our systems or data
• Use our website or content in a way that infringes our rights or the rights of others

We reserve the right to restrict or terminate access to the website where misuse is suspected.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Ibban.com shall not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the website or products purchased through the website.

Nothing in these Terms excludes or limits liability where such exclusion is not permitted under applicable law, including mandatory consumer protection rights.

14. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free. We may suspend, withdraw, modify, or update all or part of the website at any time for business, technical, legal, or operational reasons.

15. Right to Refuse Service

We reserve the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary, including for suspected fraud, abuse, unlawful activity, pricing mistakes, stock issues, or violations of these Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Spain, without prejudice to any mandatory consumer rights that may apply under the laws of your country of residence where required by law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, operations, legal requirements, or website functionality. Any updated version will be posted on this page with a revised “Last updated” date.

18. Contact Us

If you have any questions about these Terms of Service, please contact us: